Frequently Asked Questions

How far in advance should I book?

We recommend booking as early as possible, especially for weddings and peak event dates.

Availability is not guaranteed until your retainer is received.

Yes. Your experience is personalized with a custom photo template, welcome screen, names, event date, and colors to complement your celebration.

Our setups are intentionally designed with a clean, elegant aesthetic. Curated, high-quality props are available upon request for clients who would like a more playful experience.

Yes! We proudly serve Southern California. Travel fees may apply for locations outside our standard service area.

Absolutely. Most enhancements and additional hours can be added any time. Keepsakes (photo magnets, keychains) must be added up to 14 days before your event to ensure we will have them available. Subject to availability.

Depending on your selected package, guests can receive instant prints, digital sharing via AirDrop, QR code, or text message,

or personalized keepsakes created on-site.

Yes. After your event, you’ll receive a private online gallery where you can download and enjoy all of your event photos.

A signed agreement and a 20% retainer are required to officially secure your event date.

Your 20% retainer is non-refundable and secures your event date. If you need to cancel, please let us know as soon as possible. Any payments made within 7 days of the event are non-refundable due to the preparation and production required for your event.

For our Photo Booth Collection, we recommend a minimum space of 8 × 8ft.

For our Keepsake Experiences (Photo Magnets, Portrait Magnet Wall, and Photo Charms), we recommend a minimum space of 10 × 10ft to ensure a comfortable guest experience and efficient workflow.

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